Privacy Policy

Last Updated: 3 August 2026

Scrap Mart ("we", "our" or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your personal information when you visit our website, request a quote, contact our team, or use our scrap metal recycling and collection services in New Zealand.

Personal Information

When you contact us, request a scrap metal quote, submit an enquiry, arrange a collection, or visit one of our branches, we may collect:

Full name
Phone number
Email address
Physical address or pickup location
Business name, where applicable
Type and quantity of scrap metal
Photographs of the material you wish to sell
Identification details required under the Second-hand Dealers and Pawnbrokers Act 2004
Any additional information you choose to provide

Information We Collect Automatically

When you use our website we may automatically collect:

This helps us improve website performance and customer experience.

IP address
Browser type and version
Device information
Operating system
Pages visited
Date and time of your visit
Referring website
Cookies and similar tracking technologies

How We Use Your Information

To respond to enquiries and provide quotations
To arrange scrap metal drop-offs and commercial collections
To process scrap metal purchases and payments
To meet our record-keeping obligations as a licensed second-hand dealer
To communicate about appointments and service updates
To improve our website, services and customer service
To maintain business records and comply with New Zealand legal obligations
To prevent fraud and protect our customers and our business
To send service-related or promotional communications where permitted by law

Information Sharing And Disclosure

Service Providers: we may share information with trusted third parties who assist with website hosting, payment processing, IT support, analytics and email communications.

Legal Requirements: we may disclose information where required by New Zealand law, or when requested by authorised government agencies, including New Zealand Police in relation to second-hand dealer records.

Business Transfers: if Scrap Mart undergoes a merger, acquisition, restructuring or sale of assets, personal information may be transferred as part of that transaction.

Cookies And Tracking

Our website may use cookies and similar technologies to improve functionality, analyse visitor behaviour and enhance your browsing experience. You can disable cookies through your browser settings, although some features may not work correctly if you do.

Data Security

We take reasonable administrative, technical and physical measures to protect your personal information from unauthorised access, misuse, alteration, disclosure or loss. No method of electronic transmission or storage is completely secure, so we cannot guarantee absolute security.

Your Rights

Under the New Zealand Privacy Act 2020, you may have the right to:

To exercise any of these rights, contact us using the details below.

Access the personal information we hold about you
Request correction of inaccurate or incomplete information
Request updates to your personal information
Withdraw consent where applicable
Make a complaint about how we have handled your personal information

Third-Party Websites

Our website may link to third-party websites. We are not responsible for their privacy practices or content, and we recommend reviewing their privacy policies before providing personal information.

Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us so we can remove it where appropriate.

Changes To This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be published on this page with a revised "Last Updated" date.

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Find Scrap Mart On Google

View branch details, opening hours and directions for Auckland or Christchurch.

Scrap Mart Onehunga, Auckland

Address:: 11 Edinburgh Street, Onehunga, Auckland
Hours:: Monday to Friday, 8:00am to 4:30pm
Phone:: 09 971 1708

Get Directions Call Auckland: 09 971 1708 Send Enquiry

Scrap Mart Hillsborough, Christchurch

Address:: 48 Curries Road, Hillsborough, Christchurch 8022
Hours:: Monday to Friday, 8:00am to 4:30pm
Phone:: 03 930 8023

Get Directions Call Christchurch: 03 930 8023 Send Enquiry